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I am trying to credit an invoice in the Adjust customer properties section in POS

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Posted on by FRANK MALONE

When trying to adjust an account receivable in the "adjust customer account" section in the customer properties in POS I only have the "create a new account receivable" option available. The other option - adjust the selected account receivable is grayed out and not available. How can I make this option available? I have looked everywhere for a switch.

Thanks

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