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Microsoft Dynamics 365 | Integration, Dataverse...
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Copilot stuck on "Working on it ..."

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Posted on by 8
We have added Copilot in our model-drive apps. However, when Copilot is accessed through the right navigation bar it is stuck on "Working on it ..." and does not work.
 
We have tried clearing our cache and cookies but it still does not work. Anyone else have this issue and know a solution of how to fix this?
 
Thanks
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  • Suggested answer
    CU18031535-0 Profile Picture
    16 on at
    Copilot stuck on "Working on it ..."
    When I encountered this recently, I had to wait 4 full days before all the indexing and setup was completed. I know this is an old question but maybe it will help others.
  • prlopes90 Profile Picture
    48 on at
    Copilot stuck on "Working on it ..."
    Hi,
     
    Did you check in the DevTools if there's any permission error? Sometimes, if users don't have roles to the proper entities it throws a permission role which you can check in the DevTools.
     
    BR

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