web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Migrating Dynamics CRM...

Customer experience | Sales, Customer Insights,...

Answered

Migrating Dynamics CRM 2015 to newer versions

(0) Share

Report

Report

Posted on by LamarG Microsoft Employee

Hello all, I have a customer that is looking to migrate from Dynamics CRM 2015 to Dynamics CRM version 9. I have not been able to find any good documentation to help me with this process. Can anyone send me some information so that I can get started?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

XM-22040801-0 11 on at

Like (1)

Report
Copy link

Link copied!

Hi,

You will need to do 2 upgrades: CRM 2015 (v7) => CRM 2016 (v8) => CRM v9.

You will find the documentation of previous version of CRM on the following links: https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/dynamics-crm-installations-updates-and-documentation and https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/system-requirements-required-technologies?source=recommendations&view=op-9-1

Each upgrade is done by installing the next version of CRM on a new server and importing the database (organization database) of the previous version.

Make sure you have updated the database to the last update (Eg: 8.2) of CRM before upgrading to a newer version (Eg: 9).

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 182 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans