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Service | Customer Service, Contact Center, Fie...
Answered

Inspection form export to pdf problem in dynamics 365 field service

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Hi 

i am trying to export a completed inspection form (Export responses)  from a service task in Field service. but it just goes into endless circle of processing. (stuck) 

any idea how to fix this problem please 

pastedimage1625402361437v1.png

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  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    I found that the Inspection Template in your screenshot is empty. Have you related the Inspection Template to the Work Order Service Task?

     pastedimage1625451797069v1.png

    If it is indeed empty and not masked out, try to re-associate the two and re-add the task.

     

    For more details, please refer to:

    Advanced options for inspections in Dynamics 365 Field Service | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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