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Customer experience | Sales, Customer Insights,...
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MS CRM $ JIRA integration

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Posted on by 2,050

Hi,

We are planning to integrate JIRA and MS CRM in a way which will enable creation of the ticket from MS CRM (cloud) to JIRA (cloud)
While creating the ticket some of the values stored in MS CRM need to be populated on the newly created ticket.
There should be also connection back to MS CRM on status of the ticket.

Does anyone have experience with this, can you recommend  some tool/plugin? 

Thanks in advance

I have the same question (0)
  • jwetzel Profile Picture
    15 on at

    If you havent found a solution yet, Goldfinger Holdings makes a Jira-MS Dynamics integration (Jira Plugin). Are you using Jira Server, Data Center or Cloud?

    www.goldfingerholdings.com/microsoft-dynamics-plugin

  • Suggested answer
    Manoj Mane Profile Picture
    1,020 on at

    Hi,

    We have pre-built connector in power Automate with the help of them we can integrate the Jira with MS CRM

    Please refer the below link,

    powerautomate.microsoft.com/.../

    powerautomate.microsoft.com/.../

    Thanks,

    Manoj.

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