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In order to handle staff pricing via Commerce, I have set up an affiliation for Staff which links to a staff price group and staff discount. This all works fine and as I want at till point and applies the correct discount. However, is there a way of excluding customers with this affiliation from customer promos? Ie so that they don't get a customer promo applied to their basket AND a staff discount? Would I have to use Pricing Priorities to achieve this? Or is there another way of managing this?
TIA
Kirsteen
You should be able to handle this using the concurrency mode. You can set the concurrency mode of the Customer promo to Best Price and Employee affiliation promotion to Exclusive. This way, employee discount will always be applied. The below article is little old written for AX 2012 R3, but it should give you a fairly good idea how the concurrency works.
Hi Kristen,
Not sure if I understand your requirement correctly. If you want the customers with Staff affiliation to only get Staff discount but not any other discounts, please consider setting the Staff discount to the highest pricing priority and use “exclusive” concurrency mode.
Thanks,
Boyce
It will all depend on the setup of the agreements. A higher priority will work but only if there is no agreement on a lower priority with concurrency mode Always Apply enabled as this agreement will "Always" be applied :)....
In addition, it might be achievable with Priority like you said, but this has to be tested.
It could be helpful:
community.dynamics.com/.../pricing-priority-field-on-retail-discounts
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