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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Error When Releasing o...
Microsoft Dynamics SL (Archived)

Error When Releasing or Deleting Cash Account Transactions Batch

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Posted on by Joseph Capallo 2

Just upgraded a client to SL 2015. When we release or delete a batch in Cash Account Transactions, the process status screen loads and completes. When you click OK, then you get an error that reads:

System Message 5047

Unable to locate memory array row contents. Out of bounds row value passed to kernel.

We originally saw this error on a workstation. When I tried on the server, I received the "Release CA Batches has stopped working" generic windows error. Then, after testing more, I started to get the same message above.

In both situations, the screen did not crash, and the batch seemed to release or delete without any issues.

*This post is locked for comments

  • CFROTON Profile Picture
    CFROTON 4,710 on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

     I believe the batch still releases even when you do get the error.

    You can also release  the batch in Release CA batches without getting an error.

    If there is an unlocking key for Multi-Company:

    1. Check Enable Multi-Company with Intercompany Processing in Multi-Company Setup.

    2. Check Enable Multi-Company with Intercompany Processing in General Ledger Setup.

    3. Check Allow Multiple Companies in a Single Database.

    If there is no unlocking key for Multi-Company:

    1. Insert an MCSetup record.

    insert into mcsetup

    (CompSeg, InterCofilepath, MCActivated, S4future1, S4future10, s4future11, s4future12, s4future13,

    s4future14, s4future2, s4future3, s4future4, s4future5, s4future6, s4future7, s4future8, s4future9,

     SetupID, User1, User2, user3, user4)

    values (1, 'c:\windows', 1, '0.0', 0, 0, 0, 0.0, 0.0, '0.0', '0', '0', '0', '0', 0, 0, 0, 'MC',

    '0.0', '0.0', 0.0, 0.0)

  • Laura Profile Picture
    Laura 460 on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    Getting the error in SL 2018 CU3 Cash Account Transfers when setting to Release Now.   GLSetup mcactive and mult_cpny_db both set to '1' already and still get the error.

  • Community Member Profile Picture
    Community Member on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    thank you!

  • Cynthia Audain Profile Picture
    Cynthia Audain 1,348 on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    Hi Pileggi,

    It is a reported bug.  However, I ran this script in an environment that is not multicompany and it helped to resolve the problem without turning on multi-company.  Here is the script in case the script you has is different.

    Update Glsetup set McActive = '1', Mult_Cpny_Db = '1'

    Regards

  • Mark E Profile Picture
    Mark E 6,451 on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    As annoying as the message is, it can be ignored.  It does not affect any data processing.  MS has confirmed this is a bug, but since it is not a high priority issue, they have not provided a software fix for it.

    partnersupport.microsoft.com/.../43e2647c-b052-43ec-b0dd-da9de7baf9de

  • Community Member Profile Picture
    Community Member on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    I am experiencing the same error in SL 2015 cu1 when releasing batches in both the cash account transactions screen and the cash account transfers screen.  Neither screen is customized.  I was going to run this SQL statement to update the glsetup table, but is looks like it is turning on multi-company processing.  Does this matter if this isn't a multi-company database?  Thanks!

  • Community Member Profile Picture
    Community Member on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    Thanks. That worked

  • Verified answer
    Joseph Capallo Profile Picture
    Joseph Capallo 2 on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    I think it is a bug. I think the workaround is to run this script:

    update glsetup set mcactive = '1', mult_cpny_db='1'

  • Community Member Profile Picture
    Community Member on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    Did you every get this figured out.  I was told it was because of customizations in the screen but not sure how to fix it.

  • Community Member Profile Picture
    Community Member on at
    RE: Error When Releasing or Deleting Cash Account Transactions Batch

    The screens are not customised at all and we got this error in the Cash Account Transfers screen. I haven't fully tested the Cash account transaction screen yet.

    Thanks,

    Siva

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