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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Management Reporter 20...
Microsoft Dynamics GP (Archived)

Management Reporter 2012 User Settings on Terminal Server

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Posted on by Marc K 576

We are in the testing stages of migrating from FRx to Management Reporter 2012.  During testing, I noticed that the user settings are not necessarily saved between sessions.  The settings I'm referring to are the default company, whether the welcome screen is displayed and whether the report queue auto-closes.

I looked into this and found that these settings are being stored at:

C:\Documents and Settings\<user name>\Local Settings\Application Data\Microsoft_Corporation\ReportDesigner.exe_StrongName_jkdwdnwoygsxgwibwdn34dfg0fh5o5hs\2.1.0.0

We have roaming profiles set up on the terminal servers, but Microsoft decided to store the user data, not in the ManagementReporter database, not in the registry, not in the Application Data folder, but in the non-roaming part of the user profile. 

So, depending on which server the load balancer selects for the user, he or she will be greeted with settings that may differ from what was last set.

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I have the same question (0)
  • Cory Severson Profile Picture
    Cory Severson 695 on at

    Hello Marc,

    Looks like you have performed your home work on this one.  This is the same way FRx worked as well so if you found a way to get that to work this should be the same.

    Once the user has the settings configured on both then they should be good.  Maybe you could look at copying the files once they have logged into one of the machines.

    I would encourage you to enter a suggestion for this on our new consolidated feedback system: Microsoft Connect. To do this, you can register or sign in with the links below. Once registered, you will have to add Microsoft Dynamics to Your Dashboard using the Connection Directory link. You will then be able to search for and leave feedback from Your Dashboard.

    To register: connect.microsoft.com/InvitationUse.aspx

    If already registered: https://connect.microsoft.com/

  • Tim Foster Profile Picture
    Tim Foster 8,515 on at

    Cory,

    Just a friendly reminder that the Connect submission form is BROKEN! (And it has been for a while now.)

    If the user attempts to compete the "Details about you and the Company" section, the submission will fail, asking the User to enter a number in the "Impact this has to the comany business."  The form is failing to convert the Dropdown list to a number.  I have reported this to the Connect team.

    Tim Foster

  • Tim Foster Profile Picture
    Tim Foster 8,515 on at

    It looks as though the form has been repaired.

    Thanks

    Tim Foster

  • Marc K Profile Picture
    Marc K 576 on at

    Thanks for the suggestion.  I'm glad you directed me to a place in which the feedback may get into the hands of Microsoft developers.  

    You're right that FRx had similar behavior, but FRx had the excuse of being a legacy product.  There was no reason for the developers to ignore the issue this creates on terminal servers during the porting, unless they plan to not support terminal servers.  Though, that would be an issue in itself.

  • Cory Severson Profile Picture
    Cory Severson 695 on at

    Hey Marc,

    Why don't you post the link to the connect suggestion and I'll add a vote to it for you.

    I do agree with you as well and I think others will too so it will be good to have the link right out here.

  • Marc K Profile Picture
    Marc K 576 on at

    This is the Connect entry:

    connect.microsoft.com/.../do-not-store-user-settings-in-localappdata

  • Community Member Profile Picture
    Community Member on at

    I would like to vote on this as well.  I am having trouble with Integration Manager in a Terminal environment with GP 11.0 IM 11.0.  The path location of IM has changed with this version and will not follow the profile to the other servers in the Terminal farm.  I will type up another issue report here.

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