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Service | Customer Service, Contact Center, Fie...
Unanswered

Schedule Board - Sequence contains no elements

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Posted on by Microsoft Employee

Hello,

When attempting to schedule a work order using the Schedule Board in the Field Service app I receive the error "Sequence contains no elements". How can I correct this error? Screenshot included below.

FS-Screenshot.png

I have the same question (1)
  • Nya Profile Picture
    29,064 on at

    Hi,

    It is recommended to try to following the next steps.

    1) Navigate to Resource Requirement entity under Settings > Customization.

    2) Click on Views.

    3) Open "Unscheduled Work Order Requirements".

    pastedimage1634887074740v1.png

    4) Adding sorting on a field under "Configure sorting".

    pastedimage1634887199445v2.png

  • KellyCason Profile Picture
    Microsoft Employee on at

    Hi Nya,

    Thank you for your help! Unfortunately, this did not solve my issue and I am still receiving the same error. Please let me know if there are additional steps I can take.

  • Nya Profile Picture
    29,064 on at

    Hi,

    Since I cannot reproduce your issue, it is recommended to raise a support ticket to MS for further help.

  • My Dynamics Portal Profile Picture
    37 on at

    Hi,

    I faced similar issue today while creating a booking from schedule board.

    Can you please let me know whether you were able to rectify this issue.

    Ramya

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