Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Track users session

Posted on by Microsoft Employee

Hello guys,

My Customer (On Dynamics 365 online)  want to give to their BUs managers access to Kpis to follow adherence to change (BU name, Users name, Date og log CRM session, Duration)

I know that I can use OOTB Audit Report but it's not usefull in its format and I can't bring it to a Dashboard. Moreover, I want to identify users with their business Unit.

I know that I can use also Organization Insight but it's only available for a system admin.

Do you knwo another way to cover the need please ?

Many thanks

Many thanks

*This post is locked for comments

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Track users session

    Hi Franck B.,

    The best option is to enable and use Activity Logging.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans