Microsoft Dynamics CRM (Archived)

cannot be used for communication because it is in the faulted state - CRM 2016 Online

(0) Share

Report

Posted on by SreeniPavalla

195

Hi Techies,

We have started getting the below error

The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

and none of our plugins fire and throws the above error.

Env: CRM 2016 Update 1

Any suggestions are appreciated!!!

Thank you,

Sreeni Pavalla

*This post is locked for comments

I have the same question (0)

All responses (12)

Answers (0)

Guido Preite 54,086 Moderator on at

Like (0)

Report

post the plugin code

Was this reply helpful? Yes No
SreeniPavalla 195 on at

Like (0)

Report
Hi,

Here is the plugin code. The below plugin is registered in PreValidation

// Removed code

Thank you

Was this reply helpful? Yes No
SreeniPavalla 195 on at

Like (0)

Report

I have one other plugin, Even that throws the error.

We have changed it to Async, It is nto throwing anymore.

I doubt that Sandbox service is being stopped. How do we restart online sandbox services?

Was this reply helpful? Yes No
Guido Preite 54,086 Moderator on at

Like (0)

Report

hi,

in your plugin code there are several other methods that are not inside the code you posted, my suggestion is to debug the plugin because probably one of these methods is calling an external webservice.

The error you posted can be related to a failed webservice call, but you need to debug your plugin to see where the error happens, you are on CRM 2016 update 1 so also the tracing can be an option to understand where it's happen.

Was this reply helpful? Yes No
Guido Preite 54,086 Moderator on at

Like (0)

Report

if you change it async you will not see the error but doesn't mean that the error is not happening, you need to check the system logs.

Was this reply helpful? Yes No
SreeniPavalla 195 on at

Like (0)

Report
Hi,

We have tried debugging by enabling profiler. But that doesn't return the profiler information instead it will throw error exception.

And i have enabled tracing , even that doesn't help much

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Unexpected exception from plug-in (Execute): PES.JIGSAW.Plugins.Lead.PreValidation: System.Exception: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.Detail: <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts"> <ErrorCode>-2147220956</ErrorCode> <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" /> <Message>Unexpected exception from plug-in (Execute): PES.JIGSAW.Plugins.Lead.PreValidation: System.Exception: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.</Message> <Timestamp>2016-10-04T10:16:25.3790986Z</Timestamp> <InnerFault i:nil="true" /> <TraceText i:nil="true" /> </OrganizationServiceFault> Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Microsoft.Crm.Sandbox.ISandboxHost.ExecuteAndReturnTraceInfo(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, String assemblyContents, Boolean returnTraceInfo) at Microsoft.Crm.Sandbox.SandboxPlugin.Execute(SandboxClient client, SandboxCallTracker callTracker, IExecutionContext requestContext, String assemblyContents, Boolean returnTraceInfo) at Microsoft.Crm.Sandbox.SandboxCodeUnit.Execute(IExecutionContext context)

Was this reply helpful? Yes No
SreeniPavalla 195 on at

Like (0)

Report

Hi,

I have looked at System jobs and i dont see any errors, after confirmation only i said that i dont see any issue.

Thank you,

Sreeni

Was this reply helpful? Yes No
Guido Preite 54,086 Moderator on at

Like (0)

Report

then after every relevant line in your code add some tracing information and see where you stop

Was this reply helpful? Yes No
SreeniPavalla 195 on at

Like (0)

Report

Hi,

We have created one more India instance and we faced the same issues.

Later we created Singapore instance and it worked. Looks like services are down in inda region.

Thanks for your help.

Was this reply helpful? Yes No
Lingamuthu 85 on at

Like (0)

Report

Hi,

I'm also facing same issues on using CRM sandbox North America region. Still sandbox services are down in India region ?

thanks in advance for your support.

Was this reply helpful? Yes No