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Customer experience | Sales, Customer Insights,...
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Setting up a Trial Account for MS CRM Marketing

Posted on by 230

Greetings!

I wanted to try out something in Marketing module and need to create a trial account for the same.

My first approach was to visit https://trials.dynamics.com/ but I couldn't find any App for Marketing there.

pastedimage1582187342656v1.png

So I clicked SignUp here and created a trial account by selecting All of the above where I asks us to pick from Sales, Customer Service etc...

Then I tried installing Dynamics 365 Marketing Application from Dynamics 365 Admin Center

pastedimage1582187559831v2.png

I got the below error while doing the setup and after providing a unique name prefix for portals.

pastedimage1582187717667v3.png

I tried partner source option but ended up with the below message

pastedimage1582188288213v4.png

Request anybody who had successfully created a trial account for "Marketing" recently to help me with the end to end steps for trial account.

Also, does Microsoft allow to configure email functionality in trial account?

Thanks,

Shyam

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Shyam,

    Thanks for sharing solution.

    Regards,

    Clofly

  • dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Just happened to see  Christoph Mader's post on the same topic, Please visit his post for an even better illustration of how this is done

    Regards,

    Shyam

  • Suggested answer
    dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Clofly,

    I took microsoft's help to resolve this issue and now I have access to Marketing Application

    pastedimage1582302864543v1.png

    The procedure is same as what you have suggested in your earlier post, the only change is we should use our trial account's email id instead of work email id.

    Thank you once again for all your help.

    Let me elaborate the steps required for creating a trial account for MS CRM Dynamics Marketing Application so that even people who are not familiar with this be benefited

    If you don't have a MS Dynamics Account

    Step 1) Create a trial account by visiting https://trials.dynamics.com/

    I have created the account sportsworld.onmicrosoft.com and my email would be shyam@sportsworld.onmicrosoft.com

    Step 2) Visit https://trials.dynamics.com/dynamics365/marketing , you will be prompted to enter your work email and phone number

    Step 3) Instead of work email, enter the email relevant to the dynamics account created which in my case is shyam@sportsworld.onmicrosoft.com

    Step 4) For phone number, enter the same phone number which was provided for creating the dynamics account.

    Step 5) Here on, keep navigating (submit / next) till the Marketing Application is set up (select check boxes whenever prompted/displayed)

    Remember: Trial version of Marketing Application is available for only 30 days and will be available only once for a Dynamics Account.

    If you have a MS Dynamics Account

    Steps 2 thru Steps 5 need to be followed. 

    Regards,

    Shyam

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Shyam,

    Please follow this section to check your tenant type:

    docs.microsoft.com/.../powerapps-gdpr-dsr-guide-systemlogs

    Regards,

    Clofly

  • dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Clofly,

    I have created both regular Dynamics 365 trial account as well as Office E3 trial which I created by visiting products.office.com/.../office-365-enterprise-e3-business-software

    Intention was to have the a dynamics 365 trial account with full fledged Marketing module installed.

    Regards,

    Shyam

  • dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Clofly,

    My bad, I actually need customer journeys, Marketing mails a full fledged marketing module.

    I guess I am back to square one in my attempt to install marketing module in dynamics 365 trial account.

    Regards,

    Shyam

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Shyam,

    It seems that what you actually need is marketing module in Customer Engagement?

    In a Marketing application, you'll see other entities in sitemap:

    E.g: Segments, Customer journeys and Events.

    pastedimage1582274396208v1.png

    Is your current tenant subscription based on Office E3 trial?

    Regards,

    Clofly

  • dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Greetinga !

    Issue resolved, I'd like to thank you all for your help.

    This is what I did

    Step 1) Created a new Trial account for Dynamics 365 and selected Sales while completing the setup

    https://xaw3.crm.dynamics.com/main.aspx

    Step 2) This is how it looks like after logging on

    pastedimage1582273719615v1.png

    Step 3) Select Marketing from the sitemap highlighted below

    pastedimage1582273817174v2.png

    Step 4) Now we can see the marketing module

    pastedimage1582273877635v3.png

    Regards,

    Shyam

  • dxshyam Profile Picture
    dxshyam 230 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Clofly,

    Yes, my account for Dynamics 365 is also trial type. first I have created a trial account for Dynamics 365 xaw1.crm.dynamics.com/main.aspx and then visited https://trials.dynamics.com/Dynamics365/marketing for having marketing features in it.

    Regards,

    Shyam

  • cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Setting up a Trial Account for MS CRM Marketing

    Hi Shyam,

    Do you mean your account for Dynamics 365 is also trial type?

    Regards,

    Clofly

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