What is the best way to cancel or void a sales invoice that has NOT been posted. I see discussions on how to void or cancel posted, but in our business, sometimes customers just put deposits on an item and then cancel. So, I enter the invoice, not post it and then put $ on the customer. I can delete the invoice but then I'd lose it. I'd still like to show the history. I was thinking Sales Order and then just archive it? Is that the best way?
Thanks,
Tara
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