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The Html output format is not supported by the current report layout format

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Posted on by Mat B

Several of my customers were upgraded to version: NZ Business Central 23.0 over the past 2 days and now getting errors when trying to email documents (PO, Sales Invoices, etc.) where the document layouts are in RDLC format:

/The Html output format is not supported by the current report layout format./

If change to a default Word layout, then it works fine.

Any ideas?

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Reports and Business Intelligence

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Mat B 88 on at

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The Html output format is not supported by the current report layout format

Seems that the issue is fixed in version 23.1. Without making any other changes to the layout or setup, upgraded a sandbox copy of the production environment to V23.1 and issue is resolved. Will schedule the update on the production environment now.

Thank you to those that offered suggestions.
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Mohana Yadav 58,859 Super User 2024 Season 2 on at

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The Html output format is not supported by the current report layout format

I think it is not due to attachment. Please check if you have enabled email body in your setup.
Mat B 88 on at

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The Html output format is not supported by the current report layout format

Hi Zhu

Thank you for your response. I agree that only Word layouts can be used for the email body, but I am referring to the email attachment layout (PDF attachment to the email).

The customer has a complex layout designed in RDLC that cannot be replicated in a Word layout.
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YUN ZHU 68,341 Super User 2024 Season 2 on at

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The Html output format is not supported by the current report layout format

Hi, I remember this was standard behavior and we could only use Word layout.

I checked both versions, this seems to be a problem with Microsoft's filtering conditions.

For example, Report Selection - Sales

In BC22.5: Only Word Layout is visible.

But in BC23.2, everything is visible, including rdlc layout.

I think this should be a standard bug, please do not choose the RDLC layout.

Hope this helps.

Thanks.

ZHU