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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Workflow error - Date/...

Customer experience | Sales, Customer Insights,...

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Workflow error - Date/Time format is not valid

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Posted on by Antjie

Hi there

I need assistance please. We have a Customer Voice survey that connects with a workflow to create a record on our CRM with details filled out from the survey.

For some of our responses we get an error /The date/time format is not valid, or the value is outside the support range/ for the same workflow used.

The question it relates to is a date picker type question so I am wonderign if this question type might be giving intermit issues?

Any one with advice or feedback please on how to fix this?

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Pradeep Rai 5,489 Moderator on at

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If the field is not mandatory then you to have manage the null condition.

Also, while creating the records in dynamic CRM please follow format like "yyyy-MM-dd".

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