News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) What are the best prac...

Microsoft Dynamics CRM (Archived)

What are the best practices to switch from dynamics crm 2013 outlook client to dynamics 365 app for outlook

(0) Share

Report

Report

Posted on by Gmanunta81

327

Hello, community,

we need to dismiss our CRM outlook client (2013) and starting to use the new Microsoft Dynamics 365 CE app for outlook;

What are the best practices to migrate from dynamics CRM 2013 outlook client to dynamics 365 app for outlook?

*This post is locked for comments

All responses Img

All responses (2)

Answers Img

Answers (0)

Suggested answer

Kalpavruksh D365 CoE 2,545 on at

Like (0)

Report

RE: What are the best practices to switch from dynamics crm 2013 outlook client to dynamics 365 app for outlook

Hello,

There is no process to migrate Outlook from old version to new, rather outlook will be updated separately and Outlook for Dynamic 365 can be configured with latest outlook update. Please follow below URL: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/v8/dynamics-365-app-outlook-user-s-guide-v8
Jmiquel 560 on at

Like (0)

Report

RE: What are the best practices to switch from dynamics crm 2013 outlook client to dynamics 365 app for outlook

Hello,

There is no real migration for the Outlook plugin.

The app is not an independant software, it's an option to activate inside Dynamics and the deployment is automatic.

You can follow this guide to deploy it : [View:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/v8/deploy-dynamics-365-app-for-outlook:750:50]

Helpful resources

Quick Links

Leaderboard > Microsoft Dynamics CRM (Archived)

#1

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2

Community Member 52

#3

dkrishna 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans