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how to add new responses in customer approval standard workflow

Posted on by 241

Hello, experts,
I hope you are all in good health.


In the Customer Approval Standard Workflow, I need to add a few new responses:

  1. Set status to 'InProcess.'
  2. Set status to 'Hold.'
  3. Set status to 'Approved.'

These responses will set the status of a custom field's value to 'InProcess,' 'Hold,' and 'Approved' in the Customer table, respectively.
Is this possible? If yes, could you please guide me by providing a solution or URLs?

Answers will be highly appreciated. Thanks for reading.

 

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