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Customer experience | Sales, Customer Insights,...
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Zero marketing contacts

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Posted on by 10

Hi, 

I am confused. We have installed Marketing for a customer. In the license they have 10 000 marketing contacts included. But when we are looking in settings - it says zero contacts (0/0). What am I doing wrong? 

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  • Community Member Profile Picture
    on at

    Hi Jakob365,

    Have you checked that you have paid or trial marketing license? 

    pastedimage1655890176757v1.png

  • Suggested answer
    Autumn Arbury Profile Picture
    Moderator on at

    I suggest filing a support ticket. The denominator should show the total quota for all licenses on the tenant.

  • Autumn Arbury Profile Picture
    Moderator on at

    Marketing can't be installed without a license, paid or trial.

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