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Suggested answer

Zero marketing contacts

Posted on by 10

Hi, 

I am confused. We have installed Marketing for a customer. In the license they have 10 000 marketing contacts included. But when we are looking in settings - it says zero contacts (0/0). What am I doing wrong? 

pastedimage1655823733219v1.png

  • RE: Zero marketing contacts

    Marketing can't be installed without a license, paid or trial.

  • Suggested answer
    RE: Zero marketing contacts

    I suggest filing a support ticket. The denominator should show the total quota for all licenses on the tenant.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Zero marketing contacts

    Hi Jakob365,

    Have you checked that you have paid or trial marketing license? 

    pastedimage1655890176757v1.png

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