Zero marketing contacts

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Posted on by Jakob365

Hi,

I am confused. We have installed Marketing for a customer. In the license they have 10 000 marketing contacts included. But when we are looking in settings - it says zero contacts (0/0). What am I doing wrong?

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Autumn Arbury on at

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RE: Zero marketing contacts

Marketing can't be installed without a license, paid or trial.
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Autumn Arbury on at

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RE: Zero marketing contacts

I suggest filing a support ticket. The denominator should show the total quota for all licenses on the tenant.
Community Member Microsoft Employee on at

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RE: Zero marketing contacts

Hi Jakob365,

Have you checked that you have paid or trial marketing license?