duplicate detection rule "doesn't see" changing on no. of characters for a field

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Posted on by Anna Zasadzka

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Hi all!

I have a question. I need to set up a duplicate detection rule for a custom entity. One field is an option set - matchcode 255 length, second field is text with 200 characters, which is too much for system (max length - 450). So I've changed no. of characteres in the text field to 180 and went back to duplicate detection rule. But there is no change - matchcode for text field is still 200 characters.

I've tried cleaning cache, restarting login, different browsers and nothing, detection rule "sees" this text field as 200 characters.

Could someone tell me why and how to change it?

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Dynamics365 Rocker 7,755 on at

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Have you tried to delete rule and recreate new one?

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Anna Zasadzka 124 on at

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Yes, didn't work.

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Andreas Cieslik 9,267 on at

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You could delete rule and recreate it as proposed by Dynamics 365 Rocker but you could also try to Clear out the match fields and try to re-define them.

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Dynamics365 Rocker 7,755 on at

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Please share screen shot if possible.

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Anna Zasadzka 124 on at

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1. original max length for a field:

2. I've created on duplication rule for a field before changing max length:

3. then I've changed max length for the field to 150 and published changes:

4. then I've created new duplication rule - matchcode still the same:

I also created new text field and was changing max length and matchcode was changing along...

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Community Member on at

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Please publish all customizations from the default solution and create a new Dupe rule.

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Dynamics365 Rocker 7,755 on at

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Publish all customization and also publish duplicate detection rule.

Delete old duplicate detection rule.

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gdas 50,091 Moderator on at

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Please do following step-

- Unpublish duplicate detection rule.

- Publish All customization.

- Press ctrl+F5 browser to refresh, you can also try in different browser.

- Create new duplicate detection rule or publish existing rule.

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RaviKashyap 55,410 Moderator on at

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Hi,

The other option would be to change the rule i.e. instead of saying "Exact match", use "Same First Characters" and then enter no. of characters.

Hope this helps

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Anna Zasadzka 124 on at

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I've tried all suggested actions and nothing works, except this with first letters, so I think I would have to use first characters rule.

The strange thing is that for some txt fields (with the same setup) matchcode refreshes without a problem after length changing on a field, and for some it doesn't work. Do any of you know how matchcode works for different types of fields?

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