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'Insufficient permissions' for social media posting

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Posted on by 20


I am an admin on Marketing but am not now able to the Social media in the 'Posting From' section of the 'Social configuration' section.

pastedimage1595242179039v1.png

I looked on Marketing Settings/Social Configuration and it comes up blank.

Config-settings.jpg

Can you advise what permissions I need to have updated by the Global Admin in order to regain access to this?

  • PatrickLeckie Profile Picture
    PatrickLeckie 20 on at
    RE: 'Insufficient permissions' for social media posting

    Hi Martin,

    Ok thanks alot, I'll try that.

    Regards,

    Patrick

  • Jetj25 Profile Picture
    Jetj25 532 on at
    RE: 'Insufficient permissions' for social media posting

    Hi Martin

    We have activated the following roles and still getting this error

    Only system admin role can select a channel:

    LinkedIn Lead Gen Forms Administrator

    LinkedIn Lead Gen Forms Salesperson

    Marketing Professional - Business

    Marketing Manager - Busines

  • Suggested answer
    makova Profile Picture
    makova 310 on at
    RE: 'Insufficient permissions' for social media posting

    Hi,

    Please check if your security role is matching the guidance posted here  https://docs.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roles#assign-security-roles-to-users  

    Hope this helps

    Martin Kovac, Microsoft Dynamics 365 Marketing

    Please don't forget!: If you have gotten the answer to your question - please mark your question as answered.

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