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Customer experience | Sales, Customer Insights,...
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Error When Qualifying Leads

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When qualify a lead, the following error occurs:

System.Runtime.Serialization.SerializationException: Element 'http://schemas.microsoft.com/2003/10/Serialization/Arrays:anyType' contains data from a type that maps to the name 'Microsoft.Dynamics.Marketing.Common:QueueItemStatus'. The deserializer has no knowledge of any type that maps to this name. Consider changing the implementation of the ResolveName method on your DataContractResolver to return a non-null value for name 'QueueItemStatus' and namespace 'Microsoft.Dynamics.Marketing.Common'. at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadArrayOfanyTypeFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract ) at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadConditionExpressionFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] ) at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadArrayOfConditionExpressionFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract ) at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadFilterExpressionFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] ) at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadQueryExpressionFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] ) at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadKeyValuePairOfstringanyTypeFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] ) at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns) at ReadParameterCollectionFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract ) at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract) at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, DataContract dataContract, String name, String ns) at System.Runtime.Serialization.DataContractSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName, DataContractResolver dataContractResolver) at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver) at Microsoft.CDSRuntime.SandboxGrpcContracts.ContractSerializer.InternalDeserialize[T](XmlDictionaryReader binaryDictionaryReader, Assembly proxyTypesAssembly) in C:\source\src\CDS.RunTime.Sandbox.Fabric\Microsoft.CDSRuntime.SandboxGrpcContracts\ContractSerializer.cs:line 248 at Microsoft.CDSRuntime.SandboxGrpcContracts.ContractSerializer.Deserialize[T](ByteString serializedData, Assembly proxyTypeAssembly) in C:\source\src\CDS.RunTime.Sandbox.Fabric\Microsoft.CDSRuntime.SandboxGrpcContracts\ContractSerializer.cs:line 132 at CDSRunTime.Sandbox.Contract.GrpcSandboxPluginExecutionContext.<>c__DisplayClass1_0.<.ctor>b__2() in C:\source\src\CDS.RunTime.Sandbox.Fabric\Microsoft.CDSRuntime.SandboxGrpcContracts\GrpcSandboxPluginExecutionContext.cs:line 91 at System.Lazy`1.CreateValue() at System.Lazy`1.LazyInitValue() at Microsoft.CDSRuntime.SandboxGrpcContracts.GrpcSandboxExecutionContext.get_InputParameters() in C:\source\src\CDS.RunTime.Sandbox.Fabric\Microsoft.CDSRuntime.SandboxGrpcContracts\GrpcSandboxExecutionContext.cs:line 128 at Cobalt.Components.CrmIQ.Plugin.PluginAdapter.Execute(IServiceProvider serviceProvider)Hide error detailsLearn morepastedimage1655496747734v1.jpeg


Contact your Dynamic 365 administrator with below details to get help on the error.

pastedimage1655496747739v2.jpegRetrieving Lead Information

pastedimage1655496747741v3.jpegValidating Business Process Flow

pastedimage1655496747743v4.jpegCreating Account

pastedimage1655496747744v5.jpegCreating Contact

pastedimage1655496747746v6.jpegCreating Opportunity

pastedimage1655496747747v7.jpeg

Updating Lead StatusCodeSession Id: 8b1c71ee-9586-4570-9008-6964d958b7caActivity Id: 0cfb9fc5-6769-4cc1-9bce-b9f80864ea8cTime: Fri Jun 17 2022 11:13:10 GMT-0400 (Eastern Daylight Time)Download Log

pastedimage1655496747749v8.jpegUpdating Account Information

pastedimage1655496747750v9.jpegCopying Lead Connections

pastedimage1655496747751v10.jpegCopying Competitor Information

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