Announcements
How do i resolve "Your organization's ability to use the Dynamics 365 Marketing email service has been suspended due to recent activity. To reactivate your service, contact your admin or email d3mabuse@microsoft.com" as we trying to reset of dynaics 365 platform
Hi,
Please refer to the following documentation.
Account email policies (Dynamics 365 Marketing) | Microsoft Docs
It mentions that:
Suspended
Email sending is suspended when the deliverability protection system detects that one or multiple email limits were breached on your email recipients, or fraudulent account activity was detected.
When email sending is suspended, you see a warning banner in your email tool about a problem detected by the deliverability protection system. The banner contains details about the problem and recommendations to improve future email messages.
If your email sending is suspended, create a ticket with our Email Deliverability team. When we believe that you have taken sufficient steps to address the cause of suspension, we will reinstate your account.
If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.
If there is any further doubt, please do not hesitate to let me know.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 55 Super User 2026 Season 1
Eugen Podkorytov 49
Jimmy Passeti 26 Most Valuable Professional
