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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Auto-Assign of Serial ...
Microsoft Dynamics GP (Archived)
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Auto-Assign of Serial Numbers upon receipt

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Posted on by baxter05

We are currently using Dynamics GP v10.  We noticed when we upgraded from v8 to v9 to the ability to "receive" an item with a serial number but not "assign" that specific serial number to the line item the PO was committed to was no longer available.

In other words, when a PO is committed to an order and that serialized item is received, that exact s/n is assigned to that line item.  However, we do NOT want this ability.  We operate on a "FIFO" process and when a new s/n is assigned over the older ones in our system, this causes a problem.

 Does GP2010 have the ability to over-ride this?  Does anyone have any third-party software out there which would allow us to receive a s/n item but not assign that s/n upon receipt?

 Thank you,

Pam

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  • Richard Whaley Profile Picture
    Richard Whaley 25,195 on at

    Look on the Options window of Sales Order Processing Setup.  At the bottom is a scrolling list of check boxes.  One of them is Auto Assign Serial Numbers.  Clear the check box.  Verify the others are set the way you want.

  • L Vail Profile Picture
    L Vail 65,271 on at

    Hi Pam,

    Another consideration is at what point your order is fulfilled. The serial number does not need to be committed until the item is fulfilled. You need to mark 'Use Separate Fulfillment Process' on your document ID and you will have the ability to allocate the inventory without selecting the specific serial number.

    Kind regards,

    Leslie

  • baxter05 Profile Picture
    baxter05 on at

    Richard,

    Thank you for your reply however we do NOT have AUTO ASSIGN S/N checked.  I contacted MS in 2008 about this issue when we first upgraded from v8 to v9.  I inquired why it was automatically assigning s/n when the box was checked.

    This is the response I received:

    This question was actually filed as a collaboration request (CR) with our Development team asking why the changes were made. This was filed with CR 3415 Request for Information - Regarding change in how Auto-Assign Serial Number feature works with SOP to POP commitments between release 8.0 and 9.0.

     

    This functionality has changed since version 8 because of bugs that was reported in the earlier versions. To correct this issue, our developers had to make the Serial Numbers and Lot Numbers auto-assign regardless of the option selected for auto-assigning Serial and Lot numbers in the Sales Order Processing Options window. Without the changes to these changes to the code, it was discovered that the system would on occasion pull up the wrong Serial or Lot number when they are using the auto-assign feature.

     

    Right now, the CR has declared this issue by design and was not filed as a bug. In the meantime, the information in the forums are correct that for serial and lot items not to auto-assign, you would have to use a separate fulfillment process. This way, you can pick serial numbers without them automatically fulfilling. However, this means you would have to manually fulfill or quantities that use the same Order Type ID.

    Therefore the only option for us would be to create another sales order ID and mark it to use a separate fulfillment option as Leslie as stated in her message.

     I had simply been hoping that perhaps with GP2010 the program would go back to it's initial flow.

    Thank you,

     

  • baxter05 Profile Picture
    baxter05 on at

    Leslie,

    Thank you for your response as well.  I figured that would be the only way.  I think we had attempted to do that in 2008 when we realized the change that MS had made (see my response to Richard).  However, by doing that, it ended up causing our workflow to change here and everyone is too set in their ways.  It's a matter of people wanting to use this wonderful program "the way they used to do work".  Sometimes you can't teach old dogs new tricks.

    But you can try!

    Thank you as always.

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