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Dynamics 365 CommunityForums Small and medium business | Business Central, N... entry no must be equal...

Small and medium business | Business Central, N...

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entry no must be equal to "0" in cust ledger entry

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Posted on by LS-29041148-0

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Hi All please assist we get this error message when we apply payment to invoices, it points to the invoice entry instead of the payment.

please see screenshot

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Judy Microsoft Employee on at

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entry no must be equal to "0" in cust ledger entry

Hi Sir,

Since we cannot reproduce the issue on our standard environment. It is highly recommended you can troubleshoot by yourself. These links are public documentation that can help you to troubleshoot the issue.

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-events-discoverability

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-debugging

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-troubleshooting-overview

Hope it can help.

Best Regards,

Judy
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YUN ZHU 73,696 Super User 2024 Season 2 on at

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entry no must be equal to "0" in cust ledger entry

Hi, same as Inge, haven't seen the standard with this error.
Suggest you debug it in your environment, it could be a code issue or a data issue.

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-debugging?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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entry no must be equal to "0" in cust ledger entry

I can not remember seing that error message before.

So the first thing I would check here is if you have any customization installed in your system that can affect this.

If so i would try to uninstall that customization.

If that is not the case then please provide some more screenshots of what you are doing right before this error message appears in your system.

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