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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Hardware Installation ...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Hardware Installation for Retail POS

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Posted on by Community Member

I am installing hardware station for MPOS and both RSSU MPOS and hardware station is on same VM it is for testing purpose actually after installing Hardware station according to MSDocs every thing is green and shows good at the last page of hardware station setup but still when I run MPOS and click on tile Either Print X or Print Z it shows me error "No Hardware Station Found"

See below snapshot 

0753.pastedimage1633678358587v1.png

I have the same question (0)
  • Suggested answer
    Ramune Profile Picture
    Ramune Microsoft Employee on at

    Hi Muneeb,

    if you will not get any help for this issue, please create a support ticket for us so we could assist you.

  • Hitesh Jingare Profile Picture
    Hitesh Jingare on at

    Hi MMuneeb,

    Have you enabled the hardware station?

    Select hardware station > Manage > Make hardware station enabled and select the hardware station on POS.

  • Community Member Profile Picture
    Community Member on at

    Hi

    Can you please be more specific I am unable to understand options .., please share complete path where should I must go to enable hardware station

  • Hitesh Jingare Profile Picture
    Hitesh Jingare on at

    Hi,

    As I assumed that you are using standard POS design, right?

    Then there must be a button to select the Hardware station on POS. Use this button to enable the hardware station.

    If you are created a new design for your POS. Then add one new button on POS to select the hardware station.

    Refer the "Pair Hardware station" part in the below blog link.

    sumitnarayanpotbhare.wordpress.com/.../

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