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Hardware Installation for Retail POS

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Posted on by Community Member Microsoft Employee

I am installing hardware station for MPOS and both RSSU MPOS and hardware station is on same VM it is for testing purpose actually after installing Hardware station according to MSDocs every thing is green and shows good at the last page of hardware station setup but still when I run MPOS and click on tile Either Print X or Print Z it shows me error "No Hardware Station Found"

See below snapshot

0753.pastedimage1633678358587v1.png

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Hitesh Jingare 104 on at

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RE: Hardware Installation for Retail POS

Hi,

As I assumed that you are using standard POS design, right?

Then there must be a button to select the Hardware station on POS. Use this button to enable the hardware station.

If you are created a new design for your POS. Then add one new button on POS to select the hardware station.

Refer the "Pair Hardware station" part in the below blog link.

sumitnarayanpotbhare.wordpress.com/.../
Community Member Microsoft Employee on at

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RE: Hardware Installation for Retail POS

Hi

Can you please be more specific I am unable to understand options .., please share complete path where should I must go to enable hardware station
Hitesh Jingare 104 on at

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RE: Hardware Installation for Retail POS

Hi MMuneeb,

Have you enabled the hardware station?

Select hardware station > Manage > Make hardware station enabled and select the hardware station on POS.
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Ramune on at

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RE: Hardware Installation for Retail POS

Hi Muneeb,

if you will not get any help for this issue, please create a support ticket for us so we could assist you.