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Microsoft Dynamics 365 | Integration, Dataverse...
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Dyn365 Online Event Logs

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Posted on by 95

Hi all, having migrated from Dyn365 On-Prem to Dyn365 Online this week can someone tell me how I can view the event logs associated with an error message a user receives?
Normally, I would do this from the server Event Viewer, but can't do that now online.

Thanks

Terry

  • Suggested answer
    Bipin D365 Profile Picture
    28,981 Moderator on at
    RE: Dyn365 Online Event Logs

    Hi,

    I'm afraid you will not be able to see those logs in CRM Online versin because you will not have access to server.

    You can submit support ticket with microsoft to get the log or troubleshoot any issue. This is only way you can check the logs.

    Please mark my answer verified if this is helpful!

  • Terry A Profile Picture
    95 on at
    RE: Dyn365 Online Event Logs

    Hi Nya.

    We are using the Sales and Customer Service side of Business Central.

    Terry

  • Nya Profile Picture
    29,060 on at
    RE: Dyn365 Online Event Logs

    Hi Terry,

    Would you please specify which application you are using in Dynamics?

    Is it Business Central or Finance & Operator?

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