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Hi!
For some reason the Marketing Email designer has crashed and is not loading:
Any ideas?
Hello Henrik,
We are very sorry you are experiencing this issue. We are hearing different cases where the content designer is not stable and would like to investigate this issue further.
Can you please go to Power Platform Admin Center and click on ‘New Support Request’ to submit the support request?
Thank you,
Yuko
Hi Henrik,
Have you checked HTML source code, there are some attributes and tags to support designer,
please check whether the source code is blank, and try to paste following code into HTML source code for test.
My Email Subject
Regards,
Clofly
Hi Yuko
We have already reported this twice and no help has been provided. Thats why we try here now since this is urgent!
Thanks for Your suggestion but it did not help. It looks like the Whole Control is not loading and nothing appears in the designer window.
Does the issue happen for system admin account?
Can't even any of element be dragged to designer?
Try to check whether there is any update for your marketing application in D365 admin center and then clear browser cache.
Hi Clofly
It happens to all users. We are not able to use the designer at all because the control does not load and leave the window blank. There is an update available but it fails when trying to update..
Failure of update could be back-end issue,
you might need to open a support ticket for investigation on your instance.
Under review
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