235
Hallo CRM Team,
i have a Problem with my queues Item ,when i received an email i can see the email in the activity entity ,and a queue Item will be created but with the status Inactive.
have anyone an idea why the queue item are of the state Inactive.
Thanx
I don't see any reason why this would normally happen. Have you checked if you have any custom workflows or plugins that change the status ?
#1
André Arnaud de Cal...
291,661
Super User 2024 Season 2
#2
Martin Dráb
230,379
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
