the requested formId is not a valid form to display for this user

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Posted on by gman0104

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Hi I have user doing some testing but they get the above error on a number of entities even though the user has the appropriate security role that is defined in the various forms security role. CRM appears to be remembering the last form they accessed when they were a system admin before they were demoted to the lesser security role for testing. The form is also set as a fall back

I got the user to clear their session and even reboot there laptop but they still get the issue. Is this a bug in CRM or is there something else I have to clear?

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Mahendar Pal 45,095 on at

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It's always a good idea to use a private session on browsers while testing on different security roles. In that case if won't use any kind of cache.

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Aric Levin - MVP 30,190 Moderator on at

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I've experienced the exact some issue that the computer remembers the last form that was open on a particular machine.

Basically if you use System Admin Role and see one form, and then log out, log back in using different credentials, the system will try to access that last form.

The best idea as Mahen specified below is to either use a Private Session or Different browser if you are testing as multiple user roles on the same machine. This is in order to prevent browser caching issues.

Hope this helps.

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Armine DD 288 on at

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I have the same issue, using Chrome with Incognito window works. But I wonder if there is any other "more professional" solution to this. thanks

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OrchidC 200 on at

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I got same issue as well and it happen to a specific user only.

I tested it with a new user with same security roles with the faulty one and it does not see the error, it can view Account record.

...But this particular user cannot view an Account record caused by this error, even I used Chrome or Edge and incognito.

The app has no javascript in form and also no Plugins.

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