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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Navigational Ribbon mi...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Navigational Ribbon missing in Unified Interface (ON-PREMISE)

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Posted on by Community Member

When creating a new Unified Interface App on MS Dynamics (On-Premise) I am missing the top navigational bar on the Opportunities and other OOB entities (Account, Contacts...) as shown in the print screen:

pastedimage1575562457578v1.png

I am using the latest on-premise build --- Version1612 (9.0.10.11) (database 9.0.2.3034) local

Can anyone tell me what steps I can perform to troubleshoot the issue?

I have the same question (0)
  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at

    I haven't seen that issue in the past, but rarely customize Dynamics 365 on-premise.

    The Unified Interface is fairly limited on the v9.0 version, so I would be careful depending on what you want to achieve with this.

    In your case the best way to troubleshoot this would be to a support request: mbs.microsoft.com/.../CRMSupport

  • Mariusz Jakubowski Profile Picture
    Mariusz Jakubowski 35 on at

    Hi gsreply, did you fix the problem?

    For me, such a problem in the UI takes place on the organization, which is the result of an upgrade from version 8.2.

    When the organization is created from scratch in version 9.0 and all solutions are imported - the problem does not exist.

    In both organizations, the problem does not exist in the classic interface

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