I am having CRM issue on one workstation regarding a pop up message. For example, when a user clicks New Activity and selects any activity type (Tasks, email, etc.), a pop up message will appear:
"A Microsoft Dynamics CRM window was unable to open, and may have been
blocked by a pop-up blocker. Please add this Microsoft Dynamics CRM
server to the list of the sites your pop-up blocker allows to open new
windows:our
server name"
Fon the workstation, it is using Office 2007, I.E. 8, and XP.
We attemtped
to adjust the following, but still no success.
1. Disabled IE pop-up blocker and checked computer for any other pop-up blockers (including Yahoo, Google, MSN, etc). No other pop-up blockers were installed.
2. Added our server name to Trusted Sites in IE Security options.
3. Attempted to change to "Enable Protected Mode" in IE, but there is no option available for this.I did see some other web postings related to "enabling protected mode" , but I don't see that as an option on the IE settings even when resetting the defaults. Is there some place else I should be looking?
4. I also saw a posting about checking the group policies, but where should I be checking. I don't think we have group policies that would disable the option for "enabling protected" mode.
5. Tested access to same item from other user accounts on different computers and it had no problems.
Am I missing any other steps?
