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Customer experience | Sales, Customer Insights,...
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Closing a survey

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Posted on by Microsoft Employee

The older version of Customer Voice, Forms Pro, had the capability of setting end dates on surveys. Does Customer Voice allow setting an end date?

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  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    hi zarqa -- Customer Voice uses contextual customization panel setting. Open your survey and navigate to  "Send" tab then open the customization panel and select distribution setting -- see below

    setting.png

  • zarqa Profile Picture
    Microsoft Employee on at

    Great, thank you Welly! One more question: in the message that respondents get when I close a survey, can I add a reference link back to our program? I want to send them a link under display text. (ie rich formatting)

  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    The custom message does not support rich text

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