News and Announcements icon

Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce Peripheral simulator n...

Supply chain | Supply Chain Management, Commerce

Suggested answer

Peripheral simulator not showing printer menu

(0) Share

Report

Report

Posted on by Michael_G.

Hello experts,

I am currently facing an issue, where my peripheral simulator for Commerce is not showing any options for the printer menu (which was the main intention behind using the peripheral simulator to test our receipt layouts).

I have followed the official guidelines from Microsoft to setup the hardware profile and have run the DB sync jobs. All other devices in the simulator work as expected, except for the printer.

I have tested this with various settings on multiple PCs, all with the same result.

Any idea how to fix this? 8666.hws.jpg

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

EeWee on at

Like (0)

Report

RE: Peripheral simulator not showing printer menu

Hi Michael_G,

If your main intention is only to test your receipt layouts, as a workaround I'll recommend you to consider to not to use the Virtual profile.
You might choose to use other profile and set Printer = ‘Windows Driver’ Device Name to = Microsoft XPS Document Writer as an alternative to view the receipt instead.

Hope this help.

Regards,
EeWee

Helpful resources

News and Announcements

Check out the New Agent Creator Community

Quick Links

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1

Zain Mehmood 462 Moderator

#2

Danny Bilodeau 156 Moderator

#3

Laurens vd Tang 120 Super User 2025 Season 1

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans