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Small and medium business | Business Central, N...
Suggested Answer

3rd party application - already installed?

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Posted on by 30

We are uploading a 3rd party app called PieSync to Business Central, but it continually fails with the below error:

An extension with same App ID and version has already been uploaded. Resolve and deploy again.

We are stuck in limbo because there does not seem to be a way to remove or uninstall this app. Additionally, we cannot re-deploy it as we receive the same message.

How do you remove an unusable app?

I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    61,005 Super User 2025 Season 2 on at

    is that a customization app or add-on/ISV app?

  • pgrover@enhanced.co.uk Profile Picture
    30 on at

    It is a thirdparty ISV app, by a company called PieSync.

  • Suggested answer
    Mohana Yadav Profile Picture
    61,005 Super User 2025 Season 2 on at

    we cannot upload ISV apps directly. they need to be on AppSource and customers needs to install from AppSource.

  • pgrover@enhanced.co.uk Profile Picture
    30 on at

    Apologies, perhaps I used the wrong terminology. It is an extension which is developed by the vendor, and it is compatible with Business Central. It has been installed in BC via the Applications & Extensions menu > Upload Extension.

  • Suggested answer
    Mohana Yadav Profile Picture
    61,005 Super User 2025 Season 2 on at

    if it is in 50000 series then you can upload but seems like the appid which is used in customization is already used somewhere.

    vendor has to change the appid in app.json and create app again to upload.

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