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I have an odd problem with data encryption in of my organizations (using CRM 2015 On-Premise). I can't change activate the data encryption and /or change the key.
In order to try and isolate the problem, I created a brand new organization, completely OOB with no mods at. Data encryption got activated as part of the creation process. So far so good. I then had a look at the data encryption dialog and it shows the encryption in Chinese (?) characters (as per the screen shot below).
Then I tried to change the encryption key and I get the following error:
The contents of the log file is not use much either:
==============================
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.DirectoryServices.DirectoryServicesCOMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #BEB20C12Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.DirectoryServices.DirectoryServicesCOMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #BEB20C12</Message>
<Timestamp>2017-09-10T20:25:11.8246431Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
==============================
Does anybody what could be causing this and how to fix it?
Cheers
Peter V.
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Hi Peter V ,
Hope you have added the logged in user in " PrivUserGroup" of the concern OU.
if not please add the user first , then try to run below Query on MSCRM_CONFIG Database.
UPDATE [MSCRM_CONFIG].[dbo].[DeploymentProperties]
SET [BitColumn]=1
WHERE ColumnName='DisableSSLCheckForEncryption'
Reset IIS and check if it works.
Thank you !
Abarao Bhople
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