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OneNote tab not loading in Dynamics record

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Posted on by Community Member

Hello,

I am running into an issue in my Dynamics instance where OneNote is not loading on my record. I had a few users test this out and it is loading successfully - so it appears that this is limited to specific users and not a OneNote configuration issue but maybe a sync issue? When I go to click on the OneNote tab on my Account form, it will say "Loading.." but the end result is the panel appearing blank without a link to a OneNote entry.

Any ideas on what may be happening or additional steps to take in order to resolve?

Thanks in advance!

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RE: OneNote tab not loading in Dynamics record

The issue was regarding access to the Sharepoint site and was able to resolve.

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