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case status revision history

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Posted on by 15

any where to fond the change history on the status of a case?

  • Daisy Sheen Profile Picture
    Daisy Sheen 15 on at
    RE: case status revision history

    exactly what I'm after. Thanks.

  • Verified answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    RE: case status revision history

    Hi,

    You can view case status revision history under Audit History on your record.

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: case status revision history

    Hi Daisy Sheen,

    Have you tried setting up the timeline control?Auto Posts in timeline are system-generated posts that notify you of account activity that has occurred.

    Like this:

    5460.a.png

    About timeline: Add and configure the timeline control in Power Apps - Power Apps | Microsoft Learn

    Timeline Overview for Users - Power Apps | Microsoft Learn

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