web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to add environm...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to add environment in Dynamics 365 Customer insights

(0) ShareShare
ReportReport
Posted on by Community Member

Dear Team,

I am unable to add new environment in Dynamics 365 Customer insights. But unable to see the add new environment .

Can you please suggest is there any way to get the environment.

Regards,

Ram

I have the same question (0)
  • Tessa Kloster Profile Picture
    Tessa Kloster on at

    Hi Ram - thanks for reaching out, can you confirm whether you're trying add an environment to Customer Insights or Customer Service Insights?

    Thanks,

    Tessa

  • Community Member Profile Picture
    Community Member on at

    Dear Tessa,

    I am trying to add an environment to customer insights

    Please find the attached image

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at

    Hi Ram

    I am unable to see the Image, However you can refer docs.microsoft.com/.../create-manage-environment which might help in creating environment  for customer insights.

  • Community Member Profile Picture
    Community Member on at

    Thanks akash.

    Can you please share me any sample data sheet with rows and columns in excel so that i map to the customer insights

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 170 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 61

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans