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Unable to add environment in Dynamics 365 Customer insights

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Posted on by Microsoft Employee

Dear Team,

I am unable to add new environment in Dynamics 365 Customer insights. But unable to see the add new environment .

Can you please suggest is there any way to get the environment.

Regards,

Ram

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to add environment in Dynamics 365 Customer insights

    Thanks akash.

    Can you please share me any sample data sheet with rows and columns in excel so that i map to the customer insights

  • Suggested answer
    RE: Unable to add environment in Dynamics 365 Customer insights

    Hi Ram

    I am unable to see the Image, However you can refer docs.microsoft.com/.../create-manage-environment which might help in creating environment  for customer insights.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to add environment in Dynamics 365 Customer insights

    Dear Tessa,

    I am trying to add an environment to customer insights

    Please find the attached image

  • RE: Unable to add environment in Dynamics 365 Customer insights

    Hi Ram - thanks for reaching out, can you confirm whether you're trying add an environment to Customer Insights or Customer Service Insights?

    Thanks,

    Tessa

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