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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to add environm...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to add environment in Dynamics 365 Customer insights

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Posted on by Community Member

Dear Team,

I am unable to add new environment in Dynamics 365 Customer insights. But unable to see the add new environment .

Can you please suggest is there any way to get the environment.

Regards,

Ram

I have the same question (0)
  • Tessa Kloster Profile Picture
    Tessa Kloster Microsoft Employee on at

    Hi Ram - thanks for reaching out, can you confirm whether you're trying add an environment to Customer Insights or Customer Service Insights?

    Thanks,

    Tessa

  • Community Member Profile Picture
    Community Member on at

    Dear Tessa,

    I am trying to add an environment to customer insights

    Please find the attached image

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 Microsoft Employee on at

    Hi Ram

    I am unable to see the Image, However you can refer docs.microsoft.com/.../create-manage-environment which might help in creating environment  for customer insights.

  • Community Member Profile Picture
    Community Member on at

    Thanks akash.

    Can you please share me any sample data sheet with rows and columns in excel so that i map to the customer insights

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