web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Is universal resource ...

Service | Customer Service, Contact Center, Fie...

Unanswered

Is universal resource scheduling available in the Customer Service application (on-premise)

(1) Share

Report

Report

Posted on by Mr Mike

10

Hi there,

We'd like to use the Universal resource scheduling tool. We are on Customer Service Dynamics version 8.1. I can't figure out if upgrading to version 9 will make it available and how to do it. If we need the field services, how is that purchased in addition to our Customer Services?

thanks,

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

LuHao 40,892 on at

Like (0)

Report
Copy link

Link copied!

Hi Mike,

I would recommend you contact the sales team to deal with issues related to the purchase of D365.

Please visit this link and find contact information at the bottom.

https://dynamics.microsoft.com/en-us/pricing/

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1

Mallesh Deshapaga 32

#2

ManoVerse 31 Super User 2026 Season 1

#2

Gerardo Rentería Ga... 31 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans