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Reject a Reccuring Invoices workflow

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Posted on by BassFad

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Hi,

I have been trying to reject the recurring invoices ,

But i get this error , (see picture) im Sys Admin

I can reject Reccuring invoice that are at zero or Negatif (credit)

Thank you

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Dynamics 365 Finance

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CA Neeraj Kumar 5,135 Super User 2026 Season 1 on at

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Hi @BassFad

The error is coming due to insufficient permission for the user to whom it is going back. In the error message, you can see the User GUID, if you use this GUID and filter the Users [System Administration > Users], that user is lacking security permissions to access that form and do further working.

In case there is no delegation happened, it is safe to say that it is going back to the submitter/originator but still validates the user GUID.

Privileges that i can tell as of now:

Maintain a list of pending purchase order invoices
Maintain the vendor invoices

But do your analysis from security point of view, the main point is to look for user's (originator) permission not yours 😊

Regards,

Neeraj Kumar

If this helped, please mark it as "Verified" for others facing the same issue Keep in mind that it is possible to mark more than one answer as verified

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Syed Haris Shah 1,661 Super User 2026 Season 1 on at

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Hi BassFed,

As per the error message, this seems to be a security permission issue, so I recommend following the suggestion already shared by @CA Neeraj regarding verifying user permissions.

That said, since you are a Sys Admin and can accept/reject when the value is zero or negative, I would also suggest checking the workflow configuration.

There may be conditions or participant rules that only allow rejection by specific users/roles when the amount is positive.

Additionally, please confirm that the workflow batch jobs are running (Workflow message processing / due date processing). If the issue still persists, consider deleting and reconfiguring the recurring invoice workflow to rule out corruption in the workflow definition.

If you find this answer helpful, please consider verifying the answer. 👍

Regards,

Syed Haris Shah

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André Arnaud de Cal... 305,150 Super User 2026 Season 1 on at

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HI BassFad,

As stated below, this is related to security. As there is a GUID mentioned for the user, it can be the case that this user is disabled in the environment. Usually a User ID is used in the error message. So next to permissions linked to the user, also check if this person is still active.

If you want to learn more about workflow security, you can also read my blog: Workflow security in Dynamics 365 Finance and Operations - Dynamicspedia

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Sohaib Cheema 49,664 Super User 2026 Season 1 on at

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Hi @BassFad,

Go into list of users and find the user using that number (which is telemetry Id in the form)

Make sure that user has access to privilege named as Reject recurring invoice through workflow

If you also want this user to approve the invoices, assign the duty named as Approve customer invoices

the following two security roles has these permissions already, so granting any of these two security roles to the user could fix the issue (except when you have these two security role customized, situation can be different)

Accounting manager

Accounts receivable manager

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Arvind Bharti 883 Super User 2026 Season 1 on at

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Hi,

In addition to other response, can you also check the user status whom currently it is assigned?

Or did you try reassigned to you and then attempted reject?

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