News and Announcements icon

Dynamics 365 CommunityForums Small and medium business | Business Central, N... Undo receipt: Remainin...

Small and medium business | Business Central, N...

Suggested answer

Undo receipt: Remaining quantity must be equal to 16 in item ledger entries

(0) Share

Report

Report

Posted on by LS-29041148-0

42

Hi All

Is still possible to undo receipt for items that were shipped and later returned but the undo receipt is still returning this error message.

Categories:

Dynamics 365 Business Central

Dynamics 365 Business Central

All responses Img

All responses (3)

Answers Img

Answers (0)

Suggested answer

gdrenteria 12,546 Most Valuable Professional on at

Like (0)

Report

Undo receipt: Remaining quantity must be equal to 16 in item ledger entries

Hi

From the message, I would say that I agree with what was mentioned by @KasparsSemjonovs

Here some links:

Remove and Reapply Item Entries - Business Central | Microsoft Learn

Application Worksheet in Business Central (youtube.com)

Best Regards

Gerardo
LS-29041148-0 42 on at

Like (0)

Report

Undo receipt: Remaining quantity must be equal to 16 in item ledger entries

@KasparsSemjonovs the entries are not applied both the shipment and the return.
Suggested answer

KasparsSemjonovs 3,962 Super User 2024 Season 2 on at

Like (1)

Report

Undo receipt: Remaining quantity must be equal to 16 in item ledger entries

You would need to change how the Item Ledger Entries are applied. It can be done through Application Worksheet (You can open it from Item Ledger Entries).
You should un-apply the Shipment entry, and link the return with the Shipment, so that Your receipt hasn't got any entries applied and the Remaining Qty is in full.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2

Martin Dráb 230,503 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans