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Small and medium business | Business Central, N...
Suggested Answer

Undo receipt: Remaining quantity must be equal to 16 in item ledger entries

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Posted on by 199
Hi All
 
Is still possible to undo receipt for items that were shipped and later returned but the undo receipt is still returning this error message.
 
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  • Suggested answer
    KasparsSemjonovs Profile Picture
    4,821 Super User 2026 Season 1 on at
    You would need to change how the Item Ledger Entries are applied. It can be done through Application Worksheet (You can open it from Item Ledger Entries).
    You should un-apply the Shipment entry, and link the return with the Shipment, so that Your receipt hasn't got any entries applied and the Remaining Qty is in full.
  • LS-29041148-0 Profile Picture
    199 on at
    @KasparsSemjonovs the entries are not applied both the shipment and the return.
  • Suggested answer
    Gerardo Rentería García Profile Picture
    26,110 Most Valuable Professional on at
    Hi
    From the message, I would say that I agree with what was mentioned by @KasparsSemjonovs
    Here some links:
    Best Regards
    Gerardo

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