Language used in realtime request

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Posted on by Martina

Hi,

we are implementing a custom realtime transaction service request, following this doc: https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/extend-commerce-data-exchange

We have included some validation that raises error messages and we have implemented the messages using label files.

The issue is that the error message is always in english even if we have provided the translated labels (in this case, italian labels). The same partially happens, by the way, with every realtime request that uses labels or throws standard errors (such as SettleCustomerOrder if permission or setup are incomplete) - for some reason, in this case, the message is half english half italian:

I've tried to debug the incoming request and the language is correctly set to it (I think this come from POS and/or CRT?), but still, the label returned is the english one

I've also forced the RetailServiceAccount user to use it as predefined language, without success.

Am I missing some setup?

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Daniel Landi on at

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RE: Language used in realtime request

Hi Martina and Ramune,

This is a known issue that I have been discussing with platform team for some time. AOS has a session pool, and the language is stamped to the session at creation time. Later, when RTS calls "RunAs" passing a new language, the original language of that AOS session will still be used.

I'll add a link to this post to the internal work item and check if there are news on that.

Thank you.
Ramune on at

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RE: Language used in realtime request

Hi Martina,

I will leave it for the community to answer. Let's see if anybody has experienced the same and can advise for you anything.