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Customer experience | Sales, Customer Insights,...
Answered

Email 'throttle' functionality

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Posted on by 261

Hi guys, 

For an upcoming very large email marketing campaign we've been asked if we can maximise the number of recipients per hour so as to not overload and crash the new website that's been created.

'Is it possible to do this in DM365? Specify a number of recipients per hour so we can spread out the open times throughout the day?

Other email marketing platforms i've used have had this functionality but i couldn't see any option to do this from the customer journey page.

Cheers

I have the same question (0)
  • Suggested answer
    Elle H Profile Picture
    Microsoft Employee on at

    Hi, we currently don't have the ability to do this other than to split your campaign into multiple segments and run them as separate journeys.

  • Eddie Telfast Profile Picture
    261 on at

    Thanks for letting me know, although it's very disappointing that we can't control the speed of our sends. DM365 is so fundamentally challenged,

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