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Microsoft Dynamics GP (Archived)

Sales Transaction Entry (SOP) - Changed Address Not Updated on Screen

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Posted on by 115

While learning more about Sales Transaction Entries, I noticed there were hidden BillTo and ShipTo address fields that would be visually valuable to the user.  The ShipTo Address Line 1 was already visible by default, but located seperately on the top of the form.  The BillTo fields are local fields and the ShipTo fields are global fields.

When I create a new invoice, all the address fields fill in appropriately based on customer information.  However, if I change any of the addresses using the Sales Customer Detail Entry window, only the ShipTo Address Line 1 is updated on the screen.  But if you save the invoice and reopen, then all the ShipTo address fields display the update correctly; however, the BillTo Address (local) fields are now blank.

Does anyone know how to force those BillTo local fields and ShipTo global fields to refresh when there is a change?  Does anybody know why the ShipTo Address Line 1 updates immediately, but the rest of the ShipTo fields don't?  Does anybody know why the BillTo fields are blank when you reopen a saved invoice?

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  • Jason Kaczmarek Profile Picture
    Jason Kaczmarek 115 on at
    Re: Sales Transaction Entry (SOP) - Changed Address Not Updated on Screen

    Thanks for looking into this.  We are currently on 9.0 and will be upgrading to 2010 in a couple of months.  I'll have to wait and see what changes come through.

  • Tristan Clores Profile Picture
    Tristan Clores 2,812 on at
    Re: Sales Transaction Entry (SOP) - Changed Address Not Updated on Screen

    Hi Jason,

    What version/build of GP are you using?  So far I tested this on an out-of-the-box GP2010 installation and I can't replicate your scenario.

    Let me know how this goes.

    Regards,

    Tristan

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