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UCI - Unable to print activities correctly

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Posted on by Community Member

HI, After implementation of UCI, using the browser's print function no longer works as intended. It is unable to print the text in the notes fields correctly. It cuts off the text

Has anyone encountered similar issues and has found a workaround/solution? Cheers

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UDS_Systems 188 on at

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RE: UCI - Unable to print activities correctly

Hello, KRANA!

While there are still some imperfections in the new interface, you can use UDS Interface Switcher. It is designed as one button and allows you to switch between the UCI and the old legacy interface when needed.

A detailed description of this Dynamics 365 add-on: uds.systems/.../interface-switcher

It's

free;

approved by Microsoft;

easy to install

and does not impact entity records anyhow.

Hope it helps =)
Community Member on at

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RE: UCI - Unable to print activities correctly

Hi,

Unfortunately, I have not been able to reproduce your problem. Have you tried refreshing the browser cache?

I noticed that your page layout is different from mine. Have you tried adjusting the screen resolution, aspect ratio, etc.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Frank Gong