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Microsoft Dynamics CRM (Archived)

Generic Dynamics 365 Error

Posted on by Microsoft Employee

Does anyone know what this error means? It's pretty generic and has no error code. I am trying to access the "Select Entities for Categorized Search" in the System Settings under the main Admin settings. If anyone has any idea what this means please let me know. Screen shot for reference.

4073.crm-error.JPG

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Generic Dynamics 365 Error

    I opened a ticket earlier. Thanks for the input.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Generic Dynamics 365 Error

    Hi,

    If you want to resolve it ASAP, you need to open a support ticket by MS in your Administration App of Office 365

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Generic Dynamics 365 Error

    I didn't see anything in the event viewer related to the error. Thanks for the help. 

  • Verified answer
    Ivan Ficko Profile Picture
    Ivan Ficko 1,380 on at
    RE: Generic Dynamics 365 Error

    There is nothing much you can do when you face this kind of error on CRM online. You can only hope that it's just something temporary on Microsoft servers, otherwise you will need to contact Microsoft support.

  • Suggested answer
    meenoo Profile Picture
    meenoo 7,316 on at
    RE: Generic Dynamics 365 Error

    Hi mdavis,

    Check 'Event Viewer' for detailed error on your server.

    UPDATE:
    Just realized its an online version. Please ignore my answer.

    Thank you.

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