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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error upon opening Ret...
Microsoft Dynamics AX (Archived)

Error upon opening Retail POS

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Posted on by Community Member

Good day. 

Hi All, 


May I seek your assistance in my error upon opening Retail POS. 

errorpos.PNG

This was upgraded from CU8 to CU13. The channel database is successfully upgraded but fails to open in Retail POS. 

Hoping for your help. 


Thanks, 

Raph

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I have the same question (0)
  • SHOXF Profile Picture
    SHOXF 490 on at
    RE: Error upon opening Retail POS

    Have you run all job on upgraded database again. ?

  • Community Member Profile Picture
    Community Member on at
    RE: Error upon opening Retail POS

    Hi Muhammad,

    Yes. I already run full data sync in all jobs to the newly upgraded store database. Any inputs?

    Thanks,

    Raph

  • Verified answer
    RAVINDER RANA Profile Picture
    RAVINDER RANA 685 on at
    RE: Error upon opening Retail POS

    Dear Raph,

    Please check the setup of default customer attached on store , I think some setup is missing like customer group,address ,etc....

    After making suitable changes , please sync all jobs once again and try ....

    Please mark this answer as valid solution if your issue resolved...

    Thanks

    Ravinder Rana

    AX Retail Functional Consultant

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