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Sales Copilot Compose Tab missing when trying to draft an email

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Posted on by tesla3driver

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Hi all,

I'm trying out some Copilot features and one would be to get help drafting emails, however when I open and email only the copilot chat option is available but the the compose tab stated in the documentation.

Am i missing some config or what could be the issue

this is the screenshot from MSFT documentation regarding the feature:

Compose and send email messages using Copilot | Microsoft Learn

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Wiz of D365M 28 on at

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Sales Copilot Compose Tab missing when trying to draft an email

I have the same issue.

The suggested answer as posted below seems outdated, as the Compose option is no where to be found in the Setup?
Suggested answer

tesla3driver 113 on at

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Sales Copilot Compose Tab missing when trying to draft an email

I found the issue and the settings was available in App Settings under Sales Hub, where you had to set which apps should have chat and compose.