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Sales Copilot Compose Tab missing when trying to draft an email

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Posted on by tesla3driver

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Hi all,

I'm trying out some Copilot features and one would be to get help drafting emails, however when I open and email only the copilot chat option is available but the the compose tab stated in the documentation.

Am i missing some config or what could be the issue

this is the screenshot from MSFT documentation regarding the feature:

Compose and send email messages using Copilot | Microsoft Learn

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tesla3driver 113 on at

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I found the issue and the settings was available in App Settings under Sales Hub, where you had to set which apps should have chat and compose.

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Wiz of D365M 28 on at

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I have the same issue.

The suggested answer as posted below seems outdated, as the Compose option is no where to be found in the Setup?

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