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Tab key not working

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Posted on by 10

Hi. I need help.

Everyday i have to register tons of information on Finance amd Operations - Dynamics 365. I usually do it like this: Create the diary, and then i start to include the data and info in the entry row. To go from one column to another, i use the "tab" key.

The problem is that since a couple of weeks ago, it became a nightmare. When i press the "tab" key to go to the next column, it goes backwards, to the very start. How can i fixe it?

thanks

  • Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Tab key not working

    ThanksAnton Venter  I'm glad it worked but I'm equally surprised as I tried enabling and disabling Tab sequence and could not replicate this issue. And the functionality of Tab sequence is not to change direction of Tab.

  • Anton Venter Profile Picture
    Anton Venter 19,493 Super User 2025 Season 1 on at
    RE: Tab key not working

    I am glad for you it's solved. Good one Mohit Rampal . I am surprised that this setting does this and if it actually does, I stand corrected :-).

  • KarolFer Profile Picture
    KarolFer 10 on at
    RE: Tab key not working

    Thank you for all your answers!! Deactivating the enhanced tab sequence worked for me.

    Thank you so much, such a relief

  • Anton Venter Profile Picture
    Anton Venter 19,493 Super User 2025 Season 1 on at
    RE: Tab key not working

    Hi,

    Perhaps your companys IT department can assist you because I would guess it to be somehoe related to your Windows settings. So when you log on to another laptop, your Windows settings are applied on that lap too. I would be very surprised if this has anything to do with Dynamics 365 Finance to be honest.

  • Verified answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Tab key not working

    What's the system behavior if you click Shift+Tab in a form grid.

    Try comparing all User Preferences fields with your colleague's account setting.

    pastedimage1683894743125v1.png

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,759 Most Valuable Professional on at
    RE: Tab key not working

    Hello KarolFer,

    Have you tried to clear your data usage and see if issue persist?

    https://community.dynamics.com/365/financeandoperations/b/dynamics365foaxhub/posts/clear-usage-data-in-d365-finance-and-operations

  • KarolFer Profile Picture
    KarolFer 10 on at
    RE: Tab key not working

    I tried changing the laptop but it seems to be related with my account! I used the laptop of a coworker; her tab key was working well with her account, but once I logged in mine, the problem was still there.

  • Suggested answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Tab key not working

    Hi, It might be related to your Keyboard settings and not related to D365FO application. For me, Clicking Tab button moves to next field and Clicking Shift + Tab moves to backwards to previous field.

    learn.microsoft.com/.../shortcut-keys

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