Tab key not working

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Posted on by KarolFer

Hi. I need help.

Everyday i have to register tons of information on Finance amd Operations - Dynamics 365. I usually do it like this: Create the diary, and then i start to include the data and info in the entry row. To go from one column to another, i use the "tab" key.

The problem is that since a couple of weeks ago, it became a nightmare. When i press the "tab" key to go to the next column, it goes backwards, to the very start. How can i fixe it?

thanks

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Mohit Rampal 12,563 Moderator on at

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RE: Tab key not working

Hi, It might be related to your Keyboard settings and not related to D365FO application. For me, Clicking Tab button moves to next field and Clicking Shift + Tab moves to backwards to previous field.

learn.microsoft.com/.../shortcut-keys

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KarolFer 10 on at

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RE: Tab key not working

I tried changing the laptop but it seems to be related with my account! I used the laptop of a coworker; her tab key was working well with her account, but once I logged in mine, the problem was still there.

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Komi Siabi 13,049 Most Valuable Professional on at

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RE: Tab key not working

Hello KarolFer,

Have you tried to clear your data usage and see if issue persist?

https://community.dynamics.com/365/financeandoperations/b/dynamics365foaxhub/posts/clear-usage-data-in-d365-finance-and-operations

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Mohit Rampal 12,563 Moderator on at

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RE: Tab key not working

What's the system behavior if you click Shift+Tab in a form grid.

Try comparing all User Preferences fields with your colleague's account setting.

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Anton Venter 20,303 Super User 2025 Season 2 on at

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RE: Tab key not working

Hi,

Perhaps your companys IT department can assist you because I would guess it to be somehoe related to your Windows settings. So when you log on to another laptop, your Windows settings are applied on that lap too. I would be very surprised if this has anything to do with Dynamics 365 Finance to be honest.

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KarolFer 10 on at

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RE: Tab key not working

Thank you for all your answers!! Deactivating the enhanced tab sequence worked for me.

Thank you so much, such a relief

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Anton Venter 20,303 Super User 2025 Season 2 on at

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RE: Tab key not working

I am glad for you it's solved. Good one Mohit Rampal . I am surprised that this setting does this and if it actually does, I stand corrected :-).

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Mohit Rampal 12,563 Moderator on at

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RE: Tab key not working

ThanksAnton Venter I'm glad it worked but I'm equally surprised as I tried enabling and disabling Tab sequence and could not replicate this issue. And the functionality of Tab sequence is not to change direction of Tab.

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