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Business Process Flow Showing No Related Entity Exists

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Posted on by 5

Hello there,

I am working on a model driven application for a software onboarding process. I have a business process flow which spans across 3 tables now. The first and the last step on the first table called Projects. The second step on a table named Engage CDT Checklist which has a lookup column to project. The third step on a table called Architectures which has a lookup column to project.

When an item is created in the Project table a flow is triggered which will create related entries in both the Checklist table and the Architecture table. But the problem here is that the business process flow is not identifying these entries and showing no related entities exist and gives me an option to create one from the flow. Clicking on it and creating a new record sort of works but it is not the desired behavior since it doesn't provide a seemless experience.

Can you guys help me figure if I'm doing something wrong or if there is a way to fix this problem? I have attached a screenshot below.

qss.PNG

Thank you.

  • Business Process Flow Showing No Related Entity Exists
    Were you able to solve this? I'm having the same issue.
  • Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Business Process Flow Showing No Related Entity Exists

    Hi alex0017,

    If you confirm the record is created in your environment. Please check the lookup view's filter of that lookup field in the BPF. 

  • alex0017 Profile Picture
    alex0017 5 on at
    RE: Business Process Flow Showing No Related Entity Exists

    It an automated cloud flow which runs in the background when a Project record is created. The flow executes successfully within seconds and the records in the related tables are created. But still the BPF isn't finding those records. I tried multiple times.

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Business Process Flow Showing No Related Entity Exists

    Hi alex0017,

    Got it. When you create a Project record, there would be a flow triggered which will create a new Engage CDT Checklist record. And when you select the Engage CDT Checklist in the BPF, you found no record, correct?

    If so, is your flow a back-ground workflow? The flow to create a record may take a while, so when you want to select the Engage CDT Checklist in the BPF, the flow could haven't finished. Please check the run state of your flow and wait for a moment to re-select the record to have a try.

     

  • alex0017 Profile Picture
    alex0017 5 on at
    RE: Business Process Flow Showing No Related Entity Exists

    Yes it they both have a 1:N relationship in the table. I have attached the screenshot of the issue I'm facing. As you can see it's asking me to create a new Engage CDT Checklist entry when I've already created one with a triggered flow.

  • Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Business Process Flow Showing No Related Entity Exists

    Hi alex0017,

    According to your description, both Engage CDT Checklist and Architectures have 1:N relationship with the Project table, correct?

    However, I can't understand clearly about the "the business process flow is not identifying these entries and showing no related entities exist and gives me an option to create one from the flow". Could you provide a screenshot about this?

    I test this on my side, do you mean that you could not select relationship in the following screenshot?
    pastedimage1679022615025v1.png

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